Privacy Policy

This Tethercup Privacy Policy («‎Policy»‎) describes the way we collect, process and use your personal data while you are visting Tethercup («‎Website»‎). By using our services or opening an account with us, you are deemed to have agreed to the terms of this Policy. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE OUR WEBSITE.

To be fully compliant with personal data protection rules we adhere to the following principles in order to protect your privacy:

  • We respect the right of individuals to access their personal data
  • We will provide you with choices and means to limit the use and disclosure of your personal data
  • We will not rent or sell your personal data to third parties
  • Any personal data that you provide to us will be secured with industry standard safety protocols and technology
  • We are committed to follow certain principles of personal data received from the EU in reliance on GDPR effective as of May 25, 2018
  • We will collect your personal data only for the purposes set forth herein
  • We provide you with the means to contact us regarding inquiries or complaints of yours.
  • Personal data collected

    There is no personal account at, but we do collect certain personal data required for processing your transactions and staying compliant with GDPR requirements.

    • first name
    • last name
    • address
    • email address
    • mobile phone
  • How we use your personal data

    We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent.

    We may process your personal data that are provided in the course of the use of our services. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.

    We may process information that you post for publication on our website or through our services. The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent.

    We may process information contained in any enquiry you submit to us regarding our services. The enquiry data may be processed for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is consent.

    We may process information relating to our customer relationships, including customer contact information. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.

    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

    We may process information contained in or relating to any communication that you send to us. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is consent.

    We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

    Please do not supply any other person's personal data to us, unless we prompt you to do so.

  • Cookies

    A cookie is a text file that is used for an origin website to send state information to a user's browser and for the browser to return the state information to the origin site. The state information can be used for authentication, identification of a user session, user's preferences, shopping cart contents, or anything else that can be accomplished through storing text data on the user's computer. We only use session cookies which are essential for the operation of the service you request. These cookies do not contain any personal information and are deleted when you close your browser.

    Our or our third party's data processors' websites use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics also uses cookies. The information generated by these cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    Information on some of your actions is subject to log into the server layer. This data is only used to administer the Website and to ensure the most efficient hosting services, also for evidential purposes in connection with committed crimes or due to circumstances connected with seeking claims in civil proceedings.

    Browsed resources are being identified by URLs. Moreover, the following data may be stored:

    • date of request
    • time of reply
    • name of your station - identification carried out by HTTP, HTTPS protocols
    • information on errors that occurred during the HTTP, HTTPS transactions
    • URL of the page previously visited (referer link) - when the transition to the Website took place by reference
    • information about your browser
    • IP address information.

    Some of the above data is not associated with particular users using the Website. We do not associate this data with your personal data and do not use it for your identification as it is only used for the purpose of server administration.

  • Disclaimer

    Please note that even though Tethercup uses industry-leading measures to protect data, we cannot ensure or warrant the security of any information you transmit to Tethercup or guarantee that your information on Tethercup may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Tethercup uses an internal protocol for security measures to ensure that outside personnel cannot access our databases. We also apply access restrictions and educate staff members on how to properly handle personal data.

    In case a personal data breach occurs that could result in a high risk to the rights and freedoms of natural persons, we will notify you immediately in a notification describing the nature of the data breach, the likely consequences of the personal data breach and the measures taken to address it.

    We will not notify you of the breach if our technical and organisational protection measures eliminate the risk of the breach, if the high risk to the rights and freedoms of data subjects is no longer likely to materialize or if it would involve disproportionate effort. In such a case, we will instead organize a public communication or similar measure where the data subjects are informed in an equally effective manner.

  • Amendments and Updates

    Tethercup may change this Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Policy to stay informed. If we make changes that materially alter your privacy rights, Tethercup will provide additional notice, such as via email or through the services. If you disagree with the changes to this Policy, you should deactivate your account.